1. Why does the price of Ffxi Gil changes all the time?
Just like any business, virtual business is also subjected to forces of demand and supply in the market. We have to make price adjustments in order to stay competitive and most importantly, we always aim to make our pricing affordable and attractive to all our valued customers like you.
2. Live Help
CHEAP-FFXI-GIL is committed to provide maximum customer satisfaction by providing a 24/7 on-line help chat system to ensure all your queries being answered at the soonest instant.
3. What should I do if the Live Help is not available?
Much as we set the highest priority for all our valued customers, instances where internet connections are temporally down or our systems might be facing some technical faults and disturbances are inevitable. In event of such situation, please do contact us via email and we will revert back to you shortly.
4. Live Help is on , but no one seems to be answering.
Under such situation, we urge you to hold your cool and be a little more patient with us. Our customer service representative may be temporally away from their work station or either that, we may be experiencing high traffic volume on our live help system. After all, you are served by a human being behind a computer. However, you can contact us via email and we will revert back to you shortly.
5. How do I place an order?
We have derived 5 easy steps to facilitate your transaction.
(1) Click and select your desired game from our Main Menu.
(2) Select your desired game server.
(3) Once you decided your amount of purchase, click on the "check out" button. You will then be redirected to an "Check Out" page where you enter your game Character name. Having done so, you will then be directed to a "Payment" page where you can log on to Pay pal account to make your payment.
(4) Please include your confirmed shipping address in your Pay pal purchase payment by simply selecting the default "Ship to" option. Please note that your order will be processed quickly with a confirmed shipping address.
(5) Finally, click "Pay" button to proceed with the payment procedure.
6. How can I track my order status?
You can track your order status by simply logging on to our website to check with our customer representatives. And for power leveling order, you can check on 'pl report' page of our website.
7. What happens if I entered a wrong Character name or selected the Wrong server?
Under such instances, there is no call for Panic. Simply log on to our website and contact any of our customer representatives In order to expedite the process, please furnish us with your actual desired Character name, Server name and followed by your Pay pal address. We will then rectify the error and will execute delivery according to the new information provided by you.
8. How long do I have to wait for your delivery?
Delivery usually occurs within the first hour after payment has been received. We are trying our best to send the gold to you ASAP. However for some of the newer or more popular servers, It may take from 15mins-24 hours.
9. What are the possible reasons for delay?
There are various possibilities such as Technical errors like internet down time and incorrect or insufficient information provided. Therefore, it is very important that you furnish us with a valid telephone number and email address for us to contact you. At the same time we will not give the information to the third party.
10.You have stopped talking to me in the game during a delivery, what went wrong ?
We may be disconnected due to technical reasons half way through the transaction. No worries at all, we will contact you soon as we get online again. There is also an indicator on our website reflecting our on-line status and you will know if we are online or being disconnected.
